Our Fair Refund Policy
We stand behind our work. If we don't meet our commitments, you're protected. Here's how our refund policy works.
Full Refund Eligibility
- Order cancelled before work begins
- Missed deadline (on our part)
- Complete failure to meet documented requirements
- Payment processed in error
Partial Refund Eligibility
- Partial completion of requirements
- Quality below agreed standards (after revision attempts)
- Cancellation after work has begun
Refund Process
- Submit a refund request through our support channel
- Our team reviews your case within 24-48 hours
- We may offer solutions (revision, partial refund, full refund)
- Approved refunds processed within 5-7 business days
Non-Refundable Cases
Refunds may not be available in certain situations:
- • Change of mind after work is complete
- • Requirements changed after completion
- • Failure to request revisions within the revision period
- • Academic or institutional decisions unrelated to quality
Questions?
If you're unsure about your eligibility or have concerns, contact our support team. We're committed to fair resolutions.